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Guidance, Tools & Learning Resources

SystmOne and EMIS templates for suspected human rights abuses

Templates developed in collaboration with Ardens support clinicians to identify, document, and respond to human rights abuses as part of routine clinical care. Designed to integrate directly into NHS clinical systems, they make routine enquiry more practical and efficient within busy primary care settings.

 

These templates:

  • guide structured, sensitive information gathering

  • support consistent documentation using prompts, tick-boxes, and coded fields

  • automatically generate pre-formatted clinical letters based on the information entered

  • ensure information is clearly recorded within the patient's electronic health record to support continuity of care

 

The templates are available within SystmOne, one of the two main electronic patient record systems used by GP practices in England (the other being EMIS). Thanks to our collaboration with Ardens—a company that develops clinical templates and decision-support tools for NHS primary care—the SystmOne version has been made available as Open Access. This means any GP practice using SystmOne can access and use the templates, even if they do not subscribe to Ardens' wider suite of products.

SystmOne & EMIS Screenshot Guide
Template letters to support people seeking asylum

We have worked in collaboration with Doctors of the World UK to develop a set of practical letter templates to support clinicians working with people seeking asylum.

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Designed for use in primary care, these templates have been downloaded more than 1,000 times, reflecting the demand for practical resources that support clinicians in this area.

 

The templates are designed to help primary care teams respond to common requests, including:

  • providing supporting information for asylum applications

  • responding to requests from legal representatives

  • supporting patients with housing, healthcare access, and other needs

  • raising safeguarding concerns where appropriate

 

They aim to reduce administrative burden while enabling clinicians to produce clear, consistent, and appropriate documentation.

Access the letter templates
Learning resources

TortureID contributes to educational resources used by clinicians across primary care and mental health services. These materials support ongoing learning and provide practical guidance on working with people seeking asylum and those who have experienced human rights abuses.

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Clinical information about making assessments of and interviewing people who have experienced human rights abuses

Brief guidance on how trauma and psychological factors affect asylum assessments, with practical advice for trauma-informed interviewing.

 

Information for primary care teams

Clinical information for healthcare providers about working with people who have experienced human rights abuses and are seeking asylum.

 

GPUpdate handbook (primary care resource)

We contributed an article on safeguarding and providing effective care for refugees and people seeking asylum, distributed to over 44,000 primary care staff and included as a permanent resource within the GPUpdate handbook.

 

Seeking Asylum and Mental Health: A Practical Guide for Professionals (Cambridge University Press)

TortureID contributors authored chapters in this multidisciplinary textbook, which provides practical guidance for professionals working with people seeking asylum across mental health, healthcare and related services.

 

Working with Interpreters in Psychological Therapy: The Right To Be Understood (Routledge)

Co-authored by a TortureID board member and BACP Senior Accredited psychological therapist, this book is a practical and helpful guide for therapists that outlines best practice in working with interpreters.

 

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